Shipping Policy

Shipping Information

At Simply Subscribed, we aim to make your delivery experience simple, reliable, and hassle-free.

Please read the information below regarding shipping timeframes, processing, and delivery expectations.

Processing Times

Orders are processed and dispatched on the 14th of each month.

During high-demand periods, product launches, or promotional events, processing times may be slightly extended.

Shipping Locations

We currently ship Australia-wide.

At this stage, international shipping is not available.

Shipping Costs

We offer free shipping Australia wide.

Estimated Delivery Times

Estimated delivery times after dispatch:

Metro Areas: 3–6 business days
Regional Areas: 4–10 business days

Please note that delivery timeframes are estimates only and may vary depending on carrier delays, public holidays, weather events, or peak periods.

Subscription Orders

Subscription orders are automatically processed according to your selected billing cycle.

Once processed, subscription orders will be shipped using the same standard delivery timeframes listed above.

Please ensure your shipping details are kept up to date to avoid delays.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are entered correctly at checkout.

Simply Subscribed is not responsible for delays or lost parcels caused by incorrect shipping information provided by the customer.

Lost or Delayed Parcels

If your parcel appears delayed or missing, please contact our team and we will do our best to assist in resolving the issue with the shipping carrier.

While we will assist where possible, Simply Subscribed is not liable for delays caused by third-party shipping providers once an order has been dispatched.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of receiving your parcel with photos of the damage so we can assess the issue and assist accordingly.